1. Do I have to order
On-Line or can I mail you my order?
We only
accept On-Line Ordrers. We do this for the following reasons:
a. It is much easier to keep track of orders coming in since we
don't have to get orders from various sources
b. It speeds up the time orders are processed since we don't have to
hold checks & money orders while waiting for them to
clear.
c. Our customers don't have to worry if the payment arrived and we
don't have to spend endless hours answering emails
& phone calls asking " Did you get my payment ?"
d. AND MOST IMPORTANT.....Credit Cards are issued to people over 18
2. How do my items
come packaged?
All items come discreetly packaged w/
plain labels on the items in generic DVD envelopes. Those items are
then bubble
wrapped to prevent damage. Then they are sent to
you via USPS in plain packaging that will have a simple return address:
EB.N . This is done to protect your
privacy & discretion.
3. What will appear
on my credit card statement?
All charges you make for purchases on
our website will show up as "Video Rarities", as we process our orders
thru our parent
company, Video Rarities.
4.
What is your policy
regarding refunds, exchanges & returns?
We do not offer refunds or exchanges. Once you
purchase an item, it is your's.
If an item is damaged or defective simply return
it for replacement. You must either email us or contact us by phone,
before returning a defective or damaged item
so
we may email you the form to send back w/ the damaged or defective
item?
5. How can I contact you?
Our contact info is located on the link provided on
the front page
6. How much is shipping ?
If you are within the USA, or it's territories, an
APO or an FPO...it is free
If you are anywhere else in the world....you MUST
add the appropriate shipping . To do this simply click on the
INTERNATIONAL FLAG
BANNER,( located on
every page ) , this will take you to our International
Shipping Rates page. Click on the Flag that applies
to your location, then click on the number of items and this will add
the correct shipping to your international order. If
you do not do this, your order will not be sent out
internationally.
7. How long does it take my items
to arrive?
For
US Orders:
All items are shipped out from our warehouse
in 4-5 business days,via the USPS media mail ( this is why there is no
charge for shipping within the US )
and take about 7-10 business days, from that point, to reach you.
For International Orders:
All items are shipped from our warehouse in
4-5 business days via the USPS Global Priority Mail , where it is
accepted
And via USPS Air Mail everywhere else. Again
allow 7-10 business days from them to reach you. If you live in an area
that accepts neither, then we will send your item
via the USPS Economy. This will take from 4-6 weeks to reach you.
* IMPORTANT FOR INTERNATIONAL ORDERS*
We are not responsible for the
length of time an item may take in reaching an international
destination where a dictatorship
is in
power. Nor, for a region where a condition of war or upheavel exists.
This is particularly true of the Middle East.
8. Do you accept PayPal?
Yes
9. What is your privacy policy?
Our privacy policy is stated on the link
provided on the front page marked " PRIVACY POLICY". We are STRONG
supporters of your 1st Amendment
Rights!!
10. I don't see my favorite
Porn Star on your site.
Simply email us and we'll see what we
can do about getting the items you want added onto our site. And
remember,
OUR CATALOG IS ALWAYS GROWING, so check
back with us often!!
11. Will your DVDs be
playable on my DVD player or computer?
We have tried our DVDs on numerous
DVD players & Computers. The only systems that seems to not read
our DVDs, as far as we know, are CyberHome, ESA,
& Apex Brand DVD
devices. We have had no problems reported
with any other systems. We do not guarantee that our DVDs will play on
any computer system as they are intended for
home DVD players. Our DVDs are
region free also.
12. If I buy more than 1 volume of
compilations featuring my favorite star, will any of the scenes be
duplicated?
Simply
put...NO!!!
We know how it feels to buy " different compilations" featuring a
certain star, only to have a bunch
of the same scenes pop up on all the
different DVDs. We guarantee that no scenes will appear more than
once in any
one star's
compilation ( s )!!! That's
why we offer images from every compilation. So you can see
exactly what your
buying.
13. Will you sell my personal info to anyone?
As
stated in our Privacy Policy.....NO!!!
14. When I order, will I
start getting any of those annoying "spam " mailings from you?
Again,
the answer is NO!!!
15.
Is there an order limit in place?
Once Again,
the answer is NO!!!